Diamond Dealer Incentive Program – Terms & Conditions

Dealer Awards Weekend, 21 May to 23 May 2021

Diamond Dealers will be able to attend by “invitation only” the Dealer Awards Weekend based on their support of Mitsubishi Electric Australia products purchased between 1 April 2020 and 31 March 2021. Other criteria for qualifying for the Dealer Award Weekend include a Diamond Dealer’s performance of their obligations as set out in their dealer agreement. Invitations will  be sent to Diamond Dealers for this prestigious event around March 2021. Mitsubishi Electric Australia will arrange flights and accommodation for all Dealers across Australia. Diamond Dealers located within a reasonable distance of the location of the event (as advised by Mitsubishi Electric Australia) will be expected to arrange their own transport to and from the event. All travel within Australia is based on Economy airfares.

Dealer Trip, 5 June to 12 June 2021

Duration & Measurement
The program runs from the 1 April 2020 to 31 March 2021. All Air Conditioning products including Chillers and CRAC units(excluding Service, spare parts and BMS) purchased and invoiced from Mitsubishi Electric Australia during the twelve (12) month period of this program (excluding GST and credits) will qualify towards the buying target/s a Diamond Dealer must reach in order to be eligible to receive a Travel reward.

Only Mitsubishi Electric Australia Diamond Dealers may participate in this rewards program as invited by Mitsubishi Electric Australia. Any person travelling to the Dealer Trip destination as part of this rewards program must be a Diamond Dealer principal or their partner.


Number of Persons Buying Target (Excluding GST and credits)
One person-single accommodation $350,000
Two persons-double or twin share $700,000
Four persons-two rooms $1,500,000
Two persons Business class airfare (double or twin share) $1,500,000

Note: A maximum of four persons in two rooms from any one Diamond Dealer will be allowed and paid for by Mitsubishi Electric Australia. The Airline and accommodation will be selected by and at the discretion of Mitsubishi Electric Australia. Upgrades to Business class are permitted at traveller’s expense; subject to availability.

A Diamond Dealer may be allowed to buy-in to the dealer trip Travel reward where Mitsubishi Electric Australia determines there is availability in its absolute discretion and subject to the following further conditions:

  1. A Diamond Dealer net invoiced purchases for the program are within 25% of the first ticket of the travel target that the buy-in applies to
  2. Buy-ins will be charged at pro-rata based on travel award cost, subject to availability.
  3. Any buy-in will be charged by Incentive Action to the Diamond Dealer based on the cost of the buy-in’s Travel reward as determined by Mitsubishi Electric Australia; and
  4. Any buy-in must be paid in full before any travel documents are issued
  5. Buy-ins will be permittable for economy class travel (one, two or four guests travelling in economy)
  6. Business Class travel is an exclusive qualification level, therefore only Dealers who satisfy the qualification level and no buy-in to this level will be permitted

Program Information
The 2020/21 website will be updated throughout the rewards program with registration details, Diamond Dealers’ purchase performance and Travel rewards: www.meaust2021.com.au

Special Notes

  1. This rewards program runs from the 1 April 2020 to 31 March 2021 and all Air Conditioning products (excluding spare parts) purchased from and invoiced by Mitsubishi Electric Australia (excluding GST, rebates and credits) will qualify towards the purchase target for the travel reward for invited Diamond Dealers (refer to note 3 for further excluded items from the purchase targets).
  2. Deemed cut-off – An early end period cut-off of two (2) workings days before the end of March of each financial year is adopted by Mitsubishi Electric Australia. Goods issued and invoiced after the deemed cut-off but within the calendar month, will be recognized as sales by Mitsubishi Electric in the next accounting period (April 2021). The deemed cut-off will apply to all transactions and agreements (e.g. sales, incentive trips, rebates, advertising, etc.).
  3. Mitsubishi Electric Australia will not accept any liability for any Diamond Dealer’s purchase targets due to stock shortages. Mitsubishi Electric Australia also reserves the right to deduct from a Dealer’s purchase targets results for the rewards program any return of product for credit up to 31 May 2021, in relation to purchases made between 1 April 2020 up to 31 March 2021.
  4. A Diamond Dealer’s trading account with Mitsubishi Electric Australia must be within trading terms at least one month before any Travel reward is undertaken.
  5. All travellers MUST have travel insurance for any international destination and will need to produce evidence of a current policy prior to any travel documents being issued.
  6. Should the invited persons from any Diamond Dealer be unable to participate in the Dealer Awards Weekend, there will be no other form of reward available.
  7. Any taxation liability arising from any reward or travel in relation to this rewards program is the sole responsibility of the Diamond Dealer.
  8. Only Diamond Dealers who have traded with Mitsubishi Electric Australia for the full term of this program are eligible to receive any travel reward.
  9. Dealer Awards Weekend 2021 – Only invited persons and their spouse/partner may participate in the Dealer Awards Weekend. There will be no substitution of persons without written authority from Mitsubishi Electric Australia.
  10. Mitsubishi Electric Australia supports and is committed to the responsible service of alcohol at all events. Mitsubishi Electric Australia reserves the right to cease service of alcoholic beverages at any time.
  11. The Hotel hosting the Dealer Awards Weekend on behalf of Mitsubishi Electric Australia, may request proper identification (photo ID) of any person and refuse alcoholic beverage service to any person who, in the venue’s judgement, appears to be intoxicated.
  12. In the event of a dispute, the decision of Mitsubishi Electric Australia management will be final and no correspondence will be entered into.
  13. Children travelling on an accompanying pack will be unable to attend specified elements of the program. This may include selected lunch and dinner events.
  14. Mitsubishi Electric Australia is committed to hosting the Dealer Awards Weekend and Dealer Trip as welcoming and safe events where all participants will be treated with dignity and respect. All participants will be required to adhere to a code of conduct which covers all aspects of both events, including conference sessions, breaks, all social events and communication. This includes all electronic communication such as email and social media. Harassment is unlawful under anti-discrimination laws and any participants suspected of such misconduct may be reported to authorities and/or their participation in the event may be terminated. Unacceptable behaviour will not be tolerated in any form, including but is not limited to- harassment, inappropriate and/or unwanted physical contact, unwelcome sexual attention, stalking or deliberate intimidation, unwanted photography or recording, sustained or wilful disruption of the event or excessive consumption of alcohol.
  15. Dealer Trip 2021 – In the case of multiple tickets being awarded to a Diamond Dealer, all travellers must be 18 years or over to travel on a qualifier’s ticket. There will be no substitution of persons without written authority from Mitsubishi Electric Australia.
  16. These Terms & Conditions are subject to change from time to time at the discretion of Mitsubishi Electric Australia.